As companies grow convenient with the thought of using chatbots on the websites, even those who don’t have in-house developers might want to can get on board with the chatbot trend.
To get this done, someone has to understand developing a chatbot, which can be confusing for non-tech-savvy people. Even companies who do have in-house developers might possibly not have someone skilled at developing a chatbot independently.
Fortunately, you can find several way to build a chatbot, each requiring a varying degree of technical skills.
What are the various types of chatbots?
Both types of chatbots are rule-based chatbots and AI chatbots. Rule-based chatbots, also called pre-programmed chatbots, are simple bots that use an “if/then” logic that is mapped out by a genuine human with steps to specific questions that could be shown to the chatbot.
AI chatbots are more technical, and use natural language processing (NLP) and machine learning algorithms to study from encounters to personalize answers.
Unless the individual building your company’s chatbot knows how to code using different coding languages, it’ll be difficult to try creating one – even if they’re a developer. To make sure someone on your team can help with the chatbot creation process, providing them with different ways to approach the duty will bring about a better end product.
Let’s review the three different ways to create a chatbot, starting with most technical:
How to create a chatbot from scratch
Creating a chatbot from scratch is something that is best saved for someone who is highly tech-savvy and comes with an idea about, if not strong expertise on, coding and exactly how to develop an application (or chatbot) from the ground up.
Still, to be able to begin with, you’ll need to select a chatbot building platform to accommodate your bot.
Because creating a chatbot with code is immensely difficult for individuals with no development background and limited contact with coding languages, it’s good to research sample chatbot code from expert developers as a jumping-off point for those determined to understand how to make their own bot without help.
If you’re one of those people, you might want to choose the language like Python to get started. Additionally, you will get useful chatbot creation software for your chatbot building must help expedite the process.
Chatbot platforms to build your first bot
- IBM Watson Assistant
- Amazon Lex
- Azure Bot Service
Code-based frameworks for bot development
Without exactly software, code-based frameworks for bot development require a programming language, however they give developers the various tools to customize their chatbot. These frameworks supply the database tools, analytic features, and infuse AI into the bot.
Some frameworks for creating a chatbot from scratch are:
- Microsoft bot framework